AI Control Tower Hands-On Workshop

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AI Control Tower Hands-On Workshop

Wednesday, July 22, 2026
9:00 AM - 3:00 PM EST
ServiceNow Office
4810 Eastgate Mall
San Diego, CA 92121
United States

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Take Control with AI Control Tower

AI sprawl is the new shadow IT - Most enterprises are running dozens of AI models — deployed by different teams, sourced from different vendors, with no single governance layer. The result: unmanaged risk, compliance gaps, and no way to measure whether AI is delivering real business value. ServiceNow AI Control Tower changes that.

Mapped governance gaps

Identify where your AI programs lack visibility, risk controls, or compliance documentation - with peers facing the same challendges

Peer Perspectives

Structured discussion with fellow technology and governance leaders on how organizations are managing AI sprawl, risk, and measurement today.

Hands-on lab experience

Drive a full AI governance workflow in AICT - from model intake and risk assessment through control attestation and deployment monitoring.

Committed next stpes

Every attendee leaves with a defined use case and concrete actions.

Ready to join us? Register now to secure your spot

Take Control of AI with AI Control Tower

AI is proliferating across the enterprise - built in-house, sourced from vendors, and deployed without central visibility. The result: AI sprawl, unmanaged risk, and no single source of truth for compliance. ServiceNow invites you to an exclusive, full-day hands-on workshop designed to show technology and governance leaders like you how to establish a unified AI governance framework — from discovery and risk assessment through deployment and ongoing monitoring.

Join ServiceNow product specialists and fellow technology leaders for a day of live demos, structured peer discussion, and five hands-on labs — walking away with a concrete governance use case your organization can act on.

What You'll Experience:

The Five Pillars of AI Control: Discover, Govern, Secure, Observe, and Measure
Live demo: AI Inventory & Discovery, Governance Lifecycle (intake → deployment), Value & Observability dashboards
Five guided hands-on labs — driving a full governance workflow from AI model intake through risk assessment, control attestation, and deployment monitoring
A working lunch roadmap session and open Q&A with the ServiceNow team
Peer discussion: share how you're managing AI today and where governance gaps are stalling progress

Tentative Agenda:

9:00 – 9:15 AM | Welcome & Icebreaker
9:15 – 9:30 AM | Open Discussion: Your AI Initiatives
9:30 – 10:00 AM | AI Control Tower: Education & Deep Dive
10:00 – 10:10 AM | Break
10:10 – 11:40 AM | Live Product Demo & Discussion
11:40 – 12:40 AM | Working Lunch: AI Control Tower Roadmap
12:40 – 12:50 PM | Lab Context & Overview
12:50 – 2:50 PM | Hands on Labs: AI Control Tower
- Lab 1: Explore the full AI inventory — asset metadata, metrics, centralized visibility
- Lab 2: Submit an AI intake form and initiate the Control Tower lifecycle
- Lab 3: Complete an AI impact assessment; review risk classifications and controls
- Lab 4: Assign control attestations; document and remediate issues
- Lab 5: Deploy an AI system and explore ongoing monitoring in AICT
2:50 - 3:00 PM | Wrap-Up & Next Steps
4:00PM | Optional Happy Hour

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Why Attend?

Join us for a day of innovation, learning, and networking with the ServiceNow community

Expert Speakers

Learn from industry leaders and ServiceNow experts sharing real-world insights and best practices.

AI Innovation

Discover how AI-powered workflows can transform your business operations and drive efficiency.

Success Stories

Hear from organizations that have successfully implemented ServiceNow solutions at scale.

Networking

Connect with peers, partners, and ServiceNow professionals to expand your network.

Featured Speakers

Learn from industry leaders and ServiceNow experts

Full Name	Company	Job Title
Twisha Shah	ServiceNow	Senior Manager
Jason Hildebrandt	ServiceNow	Senior Executive Enterprise Architect
Eddie Struebing	ServiceNow	Solution Consulting Manager
Rich Bradley	ServiceNow	Director, Technical Architecture, Solution Architect Practice Lead
Robert Daniels	ServiceNow	Advisory Solution Consultant, Intelligent Automation

Have additional questions? Contact us at jason.ross@servicenow.com

Event Venue

ServiceNow Office

4810 Eastgate Mall, San Diego, CA, United States

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