Our experts will walk you through our ServiceNow ITOM AIOps solutions—enabling you to manage and optimize IT operations and deliver seamless services with confidence.
You’ll hear directly from our ITOM specialists, who will demonstrate how you can achieve operational excellence, help you improve your system health monitoring, and reduce your CapEx and OpEx.
During this workshop, we will provide detailed information about the solutions and capabilities included in our AIOps solution, covering topics such as Event Management, Metric Intelligence, Health Log Analytics, and Service Reliability Management.
You'll have an exclusive opportunity to experience the latest capabilities in live, hands-on labs. This will offer you a learning experience enriched with access to subject matter experts who can answer your questions as they arise and provide guided deployment help.
Additionally, you’ll have the chance to learn about our roadmap and expand your ServiceNow network, not only within ServiceNow but also with your peers in the industry.
Attendance is free of charge. Please bring your own laptop. Food and beverages will be provided at no cost.
This workshop is for current and future customers only.
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Listen to our trailblazing leaders as they unveil their bold visions for the future of ServiceNow and the transformative influence of AI on the industry. Gain the strategic insights you need to shape your organisation's journey.
Jump into lively and dynamic discussions with fellow enthusiasts and visionary minds. This is your perfect chance to swap stories, tackle challenges, and absorb the collective intelligence of the ServiceNow community.
Drive into the latest and greatest goings-on at ServiceNow with engaging, content-rich sessions led by top industry experts and strategic partners. Discover the latest features, uncover best practices, and hear real-world success stories that will empower you to elevate your game.
Discover how organisations rely on ServiceNow to make the world work.
We are bringing innovation, knowledge, and community to you in a hands-on experience.
Senior Advisory Solution Consultant, ServiceNow
Solutions consultant, Servicenow
Director, Solution Consulting ITSM + ITOM - EMEA, ServiceNow
AGENDA
9:30 AM to 10:00 AM - Welcome and Networking
10:00 AM to 10:45 AM - AIOps Overview
10:45 AM to 11:00 AM - Break
11:00 AM - 12:30 PM - CMDB independent enrichment and correlation lab (Event management)
12:30 PM - 13:30 PM - Lunch
13:30 PM - 14:30 PM - Walkthrough AIOps (Metric intelligence and Health Log Analytics) & Q&A
14:30 PM - 15:00 PM - Break
15:00 PM - 15:45 PM - Mastering SLO's, SLI's and Error Budgets with Service Reliability Management
15:45 PM - 16:30 PM - Roadmap & Q&A
16:30 PM - Happy Hour
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8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums Keynote
12:00 PM to 12:45 PM - Lunch
12:00 PM to 5:00 PM - Expo, Demos, and Content
4:00 PM to 5:00 PM - Networking Reception
Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai, United Arab Emirates