Thank you for the amazing response! We hope you walked away with valuable insights that will help you drive change in your organization. Whether it was the amazing keynote, the expert sessions, customer success stories, or hands-on demos, we hope you left feeling inspired.
AI is only as powerful as the platform it’s built on. Join us at the ServiceNow: Put AI to Work Summit and experience powerful, purpose-built AI solutions in action—helping you realize business value fast by bringing intelligence to every corner of the business.
From keynotes highlighting our latest GenAI innovations to customer stories and insightful breakout sessions, the event connects experts, partners, and fellow practitioners during one incredible day of learning.
Agenda
12:30 PM to 2:00 PM - Arrivals, Registration, and Lunch
2:00 PM to 2:10 PM - Welcome Address by Ganesh Lakshminarayanan, GVP, Sales & Managing Director, ServiceNow India & SAARC
2:10 PM to 2:50 PM - Put AI Agents to Work by Ashish Lahoti, Chief Transformation Officer, ServiceNow and Sumeet Mathur, SVP & Managing Director, ServiceNow India Technology & Business Centre
2:50 PM to 3:20 PM - [Panel Discussion] Agentic AI: Scaling Innovation through Autonomy with Mamta Talwar, VP, Head of Enterprise Digital, EXL | Pankaj Goyal, VP, Genpact | Rohan Sachdev, Consulting Services Leader, EY India | Neeraj Bhatia, Sr Director, TMT, ServiceNow
3:20 PM to 3:40 PM - Artificial Intelligence: The Future is Now by Siddharth Sethi, Partner, Deloitte Consulting
3:40 PM to 4:00 PM - Break
4:00 PM to 5:00 PM - Industry Breakouts (Click to learn more)
Time
BFSI
Technology, Media, and Telecom
Manufacturing & Enterprise
4:00 PM
Transforming Financial Services: Frictionless customer experiences with ServiceNow AI
- Ratish Menon, Markoss Martina, Nitish Purohit
Revolutionizing Technology, Media, and Telecom: Drive service growth with AI and automation
- Rajiv Narula
Reshaping Manufacturing: Building the factory of the future with AI
- Ash Pujari, Kundhavi Ramachandran, EY India
4:15 PM
Put AI to Work for IT
- Markoss Martina, Vikash Kashyap
Put your data to work: Introducing Workflow Data Fabric
- Raunak Mohanty
Upgrading Customer Experience: Leveraging GenAI
- Arvind Ashray, Harsh Chaudhary, InputZero
4:35 PM
Safeguarding Your Business: Strategies for cyber threats and regulation
- Kokil Vira, Piyush Borana
ITOM Predictive AIOps: Reducing unplanned interruptions with GenAI
- Prasad Dronamraju
- Kushagra Goswami
4:55 PM
Summary and Q&A
5:00 PM onwards - High Tea & Networking
We are bringing innovation, knowledge, and community to you.
VP, Head of Enterprise Digital, EXL
VP, Genpact
Consulting Services Leader, EY India
GVP and MD, ServiceNow India & SAARC
Chief Transformation Officer, ServiceNow
SVP & MD, ServiceNow India Technology & Business Centre
Partner, Deloitte India
Sr Director, TMT, ServiceNow
Sr Director, BFSI, ServiceNow
Director, Industry Solutions, ServiceNow
Partner and India Leader - ServiceNow, EY India
Director, Solution Consulting - BFSI, ServiceNow
Director, Solution Consulting - TMT, ServiceNow
Advisory Solution Consultant, ServiceNow
Sr Mgr, Solution Consulting - Public Sector & ENT, ServiceNow
Sr Advisory Solution Consultant, ServiceNow
Head of Delivery,
Pullman Aerocity, New Delhi