ServiceNow AI Summit Singapore

Mobile Registration
Social Media
Customer Survey
Sponsor Survey

speaker-area, what-to-expect-section

ServiceNow AI Summit Singapore

Join us for a day of AI discovery that turns curiosity into capability

Tuesday, March 24, 2026 | 9:00 AM-2:00 PM (registration starts at 8:00 AM)
Sands Expo & Convention Centre, Level 3, Jasmine Junior Bayview Foyer, Singapore

speaker-area, what-to-expect-section

Why attend?

Come for a day of innovation, learning, and connecting with the ServiceNow community.

Keynote Session

Join our trailblazing leaders as they reveal their groundbreaking plans for ServiceNow and the game-changing impact of AI. Get the insights you need to shape your organization's AI journey.

Breakout Sessions

Explore the latest at ServiceNow with engaging sessions from top industry experts and strategic partners. Discover best practices and hear inspiring success stories to elevate your game.

Expert Insights

Learn from industry leaders, certified experts, and experienced customers as they share real-world tales of transformation and tried-and-true best practices.

Networking Opportunities

Dive into dynamic discussions with fellow enthusiasts and visionaries. Swap stories, tackle challenges, and absorb the collective intelligence of the ServiceNow community.

Ready to join us? Register now to secure your spot

One day. One AI control tower.
Total reinvention.

Experience the AI Platform—delivering powerful outcomes across every corner of the enterprise.

Everyone’s talking about AI, yet most are still struggling to make it work. Because knowing about AI isn’t the same as knowing how to put it to work for you.

ServiceNow AI Summit is where that changes. Whether you’re just getting started or farther along on your AI journey, you’ll learn how to apply AI to real problems and walk away with strategies you can use the very next day at work.

Join us to see how ServiceNow acts as the AI control tower for business reinvention and learn how to put AI to work for you.

ServiceNow Partners please note this event is open to sponsoring partners only.

Agenda At-A-Glance
8.00am - Registration, Expo
9.00am - Keynote, Customer Panel
11.20am - Breakout Sessions (IT, CRM, Public Sector)
1.00pm - Lunch, Expo

A glimpse of ServiceNow Summit 2025

1Begin Registration
2Confirmation

Register Now

Secure your spot at this exclusive event

Please complete the form below to register to this event. All fields are required.

Please fix the following errors:

First Name

Last Name

Email Address

Mobile Phone

Job Title

Job Level

Job Role

Job function

Job Function

Company

Will you be attending as a Partner or Customer of ServiceNow?

Country

US State

Australian State

Province

Indian State

Brazilian State

China State

Please select the track you would like to attend.

Which session would you like to register for? (You may select more than one):

Roundtable #1: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation

Roundtable #2: From Go-Live to Real Results: Success Strategies for ITSM, ITOM, SPM and CSM

Select a registrant type

Attendee

Employee

Partner

You have read and agree to <a href="https://www.servicenow.com/event-terms-conditions.html" target="_blank">ServiceNow’s Terms and Conditions</a>.

You would like to hear about upcoming events, products, and services from ServiceNow. You can unsubscribe at any time. For more information on how your personal data will be processed, see our <a href="https://www.servicenow.com/privacy-statement.html" target="_blank">Privacy Statement</a>.

Your ticket may include food, beverage and swag, which represents a fair market value of no more than SGD50. To your knowledge, no conflict of interest or ethics rules would prohibit your attendance and receipt of items of value provided at the event. You understand and acknowledge that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment from you or your employer.

Reg: Job Role - Master - Checkbox

Governance, Risk and Compliance

Security

Field Service

Global Business Services/Shared Services

Facilities

Finance/Accounting

Legal

Marketing

Sales

Supply Chain/Manufacturing

Cloud Operations

Customer Service/Support

Operations/Engineering/R&D

CEO

Other

Reg: Job Function - Master - Checkbox

Accounting Shared Services

Analyst

Application and Software Development

Architecture

Audit

Business Technology Services

CAO

CCO

CCO (Chief Compliance Officer)

CCO (Chief Customer Officer)

CDO

CEO

CFO

CHRO

CIO

CISO/CSO

CLO

Cloud Operations

CMO

Compliance

COO

CPO

CPO (Chief Product Officer)

CRO (Chief Revenue Officer)

CRO (Chief Risk Officer)

CSCO

CTO

Customer Experience Strategy

Customer Service Delivery/Management

Customer Service Operations

Customer Service Technology/Infrastructure

Datacenter Operations

DevOps

Engineer

Facilities Operations

Facilities - Other

Facilities Service Delivery/Management

Field Service Delivery/Management

Field Service - Other

Field Service Technology/Infrastructure

Finance - Other

Finance Projects/Operations

Financial Services Center

General Counsel

GRC - Other

HR Business & Strategy

HRIS/Global HRIS

HR Operations

HR - Other

HR Service Delivery/Management

Incident Response

Information Assurance

IT Asset Management

IT Business Applications

IT Business Management

IT Finance

IT Infrastructure

IT Operations Management

IT - Other

IT Service Management/Service Delivery

IT Strategy

Legal Operations

Legal - Other

Line of Business IT

Line of Business Operations

Line of Business Service Enablement

Line of Business Systems

Manufacturing - Other

Marketing Operations

Marketing - Other

Marketing Technology/Infrastructure

Op/Engineering/R&D - Other

Operations

Other

Payroll/Compensation Benefits

Privacy

Procurement

Production Manager

Product Management

Product Operations

Product Support

Program Management

Project Management

Project Management Office/PMO

Quality Assurance

Risk Management

Risk Management/Compliance

Sales Operations

Sales - Other

Security

Security Architect

Security - IT

Security - Other

Service Desk/Help Desk

Service/Support - Other

Shared Services Operations

Shared Services - Other

SOC

Software Asset Management

Supply Chain

Talent Management/Recruiting

Technician

T&E/Credit Card Shared Services

Vendor Management

Vendor Risk

Vulnerability

reg: Attendee Custom Status

referenceSource

pMCFReference

campid

cid

cmcid

cmpid

cmaid

cmrid

dclid

gclid

Is Test

For more information on how your personal data will be processed, see our Privacy Statement and Terms and Conditions.

What to Expect?

Join us for a day of innovation, learning, and connecting with the ServiceNow community.

Keynote Session

Join our trailblazing leaders as they reveal their groundbreaking plans for ServiceNow and the game-changing impact of AI. Get the insights you need to shape your organization's AI journey.

Breakout Sessions

Explore the latest at ServiceNow with engaging sessions from top industry experts and strategic partners. Discover best practices and hear inspiring success stories to elevate your game.

Expert Insights

Learn from industry leaders, certified experts, and experienced customers as they share real-world tales of transformation and tried-and-true best practices.

Networking Opportunities

Dive into dynamic discussions with fellow enthusiasts and visionaries. Swap stories, tackle challenges, and absorb the collective intelligence of the ServiceNow community.

Event Agenda

A day of innovation, learning, and networking

24 March

8:00 AM - 9:00 AM

Registration, Partner Showcase, & ServiceNow Booth

9:00 AM - 9:10 AM

Welcome Address

Speaker:
- Adrian Johnston, APAC President, ServiceNow

9:10 AM - 9:30 AM

Thought Leadership Session

9:30 AM - 10:00 AM

Keynote: The AI Control Tower: Your Blueprint for Business Reinvention

Speakers:
- Michael Park, SVP, Global Partnerships and Channels, ServiceNow
- Carmen Man, Advisory Solution Consultant, ServiceNow

10:00 AM - 10:30 AM

Customer Panel

10:30 AM - 10:50 AM

Platinum Sponsor Session by Deloitte

10:50 AM - 11:20 AM

Coffee Break

11:20 AM - 1:00 PM

CRM Track

11:20 AM - 11:45 AM - Reimagine CRM to Drive Loyalty and Revenue

11:45 AM - 12:05 PM - Gold Sponsor Session

12:05 PM - 12:30 PM - Accelerate Sales Workflows with AI: From Lead to Quote to Order

12:30 PM - 12:50 PM - Gold Sponsor Session

12:50 PM - 01:00 PM - Closing

ServiceNow Exchange Roundtable

11:20 AM - 12:05 PM Roundtable #1: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation

12:10 PM - 12:55 PM Roundtable #2: From Go-Live to Real Results: Success Strategies for ITSM, ITOM, SPM and CSM

*These sessions are by-invite only*

Public Sector Track

11:20 AM - 11:45 AM - Session 1

11:45 AM - 12:05 PM - Gold Sponsor Session

12:05 PM - 12:30 PM - Session 2

12:30 PM - 12:50 PM - Gold Sponsor Session

12:50 PM - 01:00 PM - Closing

IT Track

11:20 AM - 11:45 AM - Autonomous IT: Focus People on What Matters

11:45 AM - 12:05 PM - Gold Sponsor Session

12:05 PM - 12:30 PM - Autonomous Risk & Security: From Chaos to Confidence

12:30 PM - 12:50 PM - Gold Sponsor Session

12:50 PM - 01:00 PM - Closing

1:00 PM - 2:00 PM

Networking Lunch, Partner Showcase, & ServiceNow Booth

Featured Speakers

Learn from industry leaders and ServiceNow experts

Murad Wagh

Area VP, Solution Consulting
ServiceNow

Speaker Bio TEST

Our Sponsors

Platinum

Gold

Silver

Bronze

Frequently Asked Questions

Find answers to common questions about the event

Who should attend this event?

Business and technology leaders looking to put AI into production and drive stronger outcomes across their organisation. Ideal for executives, practitioners, and decision-makers in IT, operations, digital transformation, customer and employee experience, and risk.

Event Venue

Sands Expo & Convention Centre, Level 3, Jasmine Junior Bayview Foyer, Singapore

10 Bayfront Ave, Singapore 018956

Parking available on-site
Accessible by public transportation

Get Directions