The event bringing AI breakthroughs to life
AI is only as powerful as the platform it’s built on. Join us at the ServiceNow Put AI to Work Summit and experience powerful, purpose-built AI solutions in action—helping you realize business value fast by bringing intelligence to every corner of the business.
From keynotes highlighting our latest GenAI innovations to customer stories and insightful breakout sessions, the event connects experts, partners, and fellow practitioners during one incredible day of learning.
Keynote Session
Listen to our trailblazing leaders as they unveil their bold visions for the future of ServiceNow and the transformative influence of AI on the industry. Gain the strategic insights you need to shape your organization's journey.
Peer Networking
Engage in dynamic discussions with fellow enthusiasts and visionary minds. This is your perfect chance to swap stories, tackle challenges, and absorb the collective intelligence of the ServiceNow community.
Breakout Sessions
Dive into the latest at ServiceNow with content-rich sessions led by top industry experts and strategic partners. Uncover best practices, and hear real-world success stories that will empower you to elevate your game.
Looking to get hands-on with ServiceNow? Sign up for ServiceNow Learning Labs!
Join our experts the day prior to the Summit on Thursday, May 1, 2025. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips and tricks, best practices, and powerful strategies to get the most out of your ServiceNow investment. Get exclusive insights and network directly with your peers.
ServiceNow Summits and Learning Labs are free to attend events.
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Agenda
Click into each header for session details
March 19 | Learning Lab
March 20 | Summit
8:30 AM - 9:00 AM: Arrivals, Breakfast & Registration
9:00 AM - 4:00 PM: Learning Labs
Learning Lab: LAB TITLE
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9:30am - 10:00am:
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10:00am - 12:00pm:
12:00pm - 1:00pm:
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3:40pm - 4:00pm:
Learning Lab: Learning Lab Title
12:00 PM - 1:00 PM: Lunch
8:30 AM - 9:30 AM: Arrivals, Breakfast & Registration
9:30 AM - 10:15 AM: Industry Sessions
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10:30 AM - 11:30 AM: Keynote and Customer Panel: Put AI Agents to Work for People
ServiceNow AI Agents are here to drive exponential productivity across every corner of your business. Join us to experience real AI Agents built on the AI platform for business transformation. We'll share customer success stories, live demos, and practical guidance on how you can integrate AI agents into your workflows. Hear from our leadership, our customers, and get a sneak peek at what’s ahead.
11:30 AM - 12:45 PM: Lunch
11:30 AM - 12:45 PM: Women In Tech Lunch | Future forward: Strategies for success in tech
Join us for an inspiring Women in Technology Panel discussion, featuring female trailblazers from leading organizations. We’ll get up close and personal as they share their stories, challenges and lessons learned while exploring four topics: promotion barriers, burnout prevention, male allyship and navigating leadership ranks. This session aims to foster a supportive community, promote diversity, and inspire the next generation of women in technology.
Women in Tech lunch is open to all attendees. Capacity is limited. Please be aware that seating is first come, first served and may fill up.
12:45 PM - 1:15 PM: Sponsor Sessions
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1:30 PM - 2:00 PM: Afternoon Breakout Sessions
Breakout Session Title
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2:15 PM - 2:40 PM: Afternoon Breakout Sessions
3:00 PM - 3:30 PM: Afternoon Breakout Sessions
3:30 PM - 4:30 PM: Reception
Sponsors
Diamond
Platinum
Learning Labs
Street Address, City, , United States