Join this invitational only roundtable with ServiceNow and Zoom and re-imagine how GenAI can turn every Customer interaction into a moment of loyalty. 
 

Why Attend? 

Customer expectations have never been higher—and neither has the potential of Generative AI. Join an exclusive, small‑group roundtable to hear Zoom’s own Customer Experience team share how they are reshaping CRM workflows and service touchpoints with GenAI, then exchange ideas with peers facing the same challenges and opportunities.
 

Who Should Join? 

Heads of Customer Service / Support

CRM & CX Directors

Digital Transformation leads

AI/ML Product Owners and Architects
 

This session is capped at 15 senior professionals to ensure an open, high‑value dialogue.