Explore how to achieve end-to-end autonomous IT by leveraging ServiceNow's AI platform and agentic capabilities. We will demonstrate how Agentic AI transforms and unifies core enterprise functions, moving beyond simple automation to proactive, self-managing workflows across service operations, strategic portfolio management, enterprise architecture, IT asset management, risk and security. Learn how to orchestrate intelligent AI agents to automate complex, multi-step processes, streamline IT service delivery, and enable real-time decision-making.
The session will delve into integrating these powerful solutions for greater visibility and efficiency. We will cover how AI agents can autonomously handle tasks like alert triage in IT Operations, automate provisioning in IT Asset Management, and provide real-time insights in Strategic Portfolio Management. Attendees will also discover how to embed governance and security directly into AI-powered workflows to manage risk and ensure compliance.