Join the CSDM 5.0 Workshop – Model Your Services with Confidence!

Ready to take your service modeling to the next level?

The Common Service Data Model (CSDM) is the framework that helps you structure and standardize service-related data in ServiceNow – and version 5.0 brings exciting updates and improvements!

In this interactive workshop, you will get:
  •  An introduction to CSDM – what it is, why it matters, and how it sets the foundation for a healthy data model.
  •  A walkthrough of what’s new in CSDM 5.0, including updated practices and key recommendations.
  •  Breakout sessions where you’ll receive hands-on guidance and support in modeling your own services using the CSDM approach.

This is a great opportunity to learn, ask questions, and get practical advice from experts and peers.

Who should attend?
Service owners, CMDB managers, ServiceNow architects, and anyone working with service modeling in the platform.