AI is evolving fast, and knowing which type to use makes all the difference. In this hands-on workshop, you will explore the key differences between Generative and Agentic AI and learn how to identify the right solution for your institution's unique challenges. Working alongside ServiceNow experts and peers from across higher education, you will collaborate to design an Agentic AI prototype, moving from concept to solution in real time. No coding required. Just creative thinking, peer collaboration, and a vision for what AI can do for your campus community.