Collaborating with local ServiceNow customers at SNUG events is one of the best ways to share best practices and develop professional relationships.
Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page HERE and tell us if there are specific topics or use cases you are interested in learning more about!
We will have an optional pre-SNUG Now Assist for ITSM workshop beginning at 9:30 AM. Check-in for the workshop will begin at 9:00 AM, and check-in for the SNUG will begin at 11:30 AM.
The Now Assist for ITSM Powered by GenAI workshop is designed to help you unlock value with the Now Platform and IT Service Management. Please note: this workshop will focus on significant updates since the last time we ran this workshop.
The workshop covers the following:
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Employee Experience: NOW Assist for AI Search and Virtual Agent enhances employee engagement
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Agent/Operators Experience: Hands-on with Chat Summarization, Incident Summarization, Incident Resolution, Alert Analysis and Knowledge Article Generation for enhanced productivity
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Administrators: With a bonus section for Admin/Developers to get hands-on NOW Assist for Creator experience turning text into workflow, code, playbooks, and a catalog to accelerate the Service Ops journey
Space is limited, so please REGISTER TODAY. We look forward to seeing you there!
Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit our RISE UP Program website instead of attending the SNUG event.