GBS @ Schaeffler – From Case Management to Automation
In this webinar/interactive discussion you will learn how Schaeffler evolved their GBS strategy, leveraging transparency to make smarter decisions, engage stakeholders, and scale automation.
Thereafter, we will open the call for a interactive conversation where we would like to have participants share experiences around the following topics:
🔹Using Transparency for Decisions – How do you leverage ServiceNow insights? 🔹Engaging Stakeholders – Who are they, and how do you demonstrate value? 🔹Automation & AI – How are you implementing automation, and what role does AI play?
Global Business Services (GBS) centralizes business functions—IT, HR, finance, procurement—into a unified model, driving efficiency, cost savings, and innovation through automation and technology.
Why Join the Network?
The ServiceNow GBS Champion’s Network is a peer-driven forum where professionals exchange ideas, solve challenges, and drive GBS success. While ServiceNow offers expertise, the true value comes from practitioners sharing real-world experiences.
What You'll Gain:
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You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.
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Engineering giant rolls out hyper automation to its shared service centers, driving efficiencies and cost savings in every corner of its business.
Manager Digitalization, Schaeffler
Day 1
Day 2
8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums Keynote
12:00 PM to 12:45 PM - Lunch
12:00 PM to 5:00 PM - Expo, Demos, and Content
4:00 PM to 5:00 PM - Networking Reception
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