Join ServiceNow and Plat4mation for the event, where we will provide insights at the key trends shaping HR and employee experience today — from leadership development and workforce planning, to change fatigue and the role of HR technology.
HR leaders are expected to improve the employee experience while managing resources more efficiently than ever before. In this event we will discuss how organizations in Finland can address these developments. Â
The rapid development of AI is accelerating HR transformation. You will build understanding how ServiceNow HR Service Delivery (HRSD) can  help simplify HR operations, take advantage of the latest AI innovation and create more consistent employee experiences in real life.
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We will provide concrete use cases for the audience to digest: Plat4mation will showcase examples of real Agentic AI use cases in action. Finally we will hear a client success story on how to improve employee experience to the next level with the help of AI.
Agenda:
12:00 - 13:00 Introduction and Lunch Â
13:00 - 13:30 HR in transition: Balancing experience and efficiency Â
13:30 - 14:00 Re-imagine the employee experience with AI agents Â
14:00 - 14:30 Plat4mation showcases real Agentic AI use cases
- Agentic AI for shift change requests handlingÂ
- Vision for full self-service &Â automation using AI Â
14:30 - 14:45 Coffee break Â
14:45 - 15:30 Transformation from emails to a First class Employee Experience: How modern platforms and conversational AI move HR from operational to strategic - Lotta Kemppainen, YIT Â
15:30 – 15:45 Wrap up and way forward
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You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.
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Day 1 Â
Day 2Â
8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums KeynoteÂ
Hiilikatu 3, Meeting room Kotler, , , Finland