Between urgent emails, clunky systems, and stretched teams, it can feel like there's no time to think strategically about where and how to leverage AI in the HR function. 

ServiceNow and your other software vendors have given the gift of AI including GenAI and AI Agents and said ‘go build!’ but where do you start? Where should AI fit in your HR strategy? And how do you build a mindset and capability in your organisation to avoid missing out on this game-changing opportunity? 

This session explores how HR leaders and practitioners can safely and sustainably build AI into your strategy and roadmap, identify where AI will add the most value and hear stories and learnings from organisations who have deployed AI (well and not so well!).