Join Roy Scholte, Sr. Manager at Deloitte, as he shares how Deloitte transformed the employee experience and service delivery starting with IT Service Management and expanding across internal service teams to implement a Global Business Services strategy.
In this 45-minute session, you will learn:
Stay until the end for an interactive peer discussion, where you can exchange ideas with fellow GBS leaders and explore innovative strategies to elevate your own service management.
Spaces are limited – don’t miss this opportunity to gain exclusive insights into Deloitte’s enterprise service evolution.
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Sr Manager, Enterprise Service and Process Management, Deloitte
Day 1
Day 2
8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums Keynote
12:00 PM to 12:45 PM - Lunch
12:00 PM to 5:00 PM - Expo, Demos, and Content
4:00 PM to 5:00 PM - Networking Reception
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