Speaker: Jonathan Soto & Drew Strader​

Topic: Put AI to work for ServiceOps with Now Assist and AI Agents

Description: 
Gain hands-on experience with ServiceNow Now Assist for Service Operations in this workshop. Learn to enhance employee engagement and boost agent productivity with AI Search and Virtual Agents. Discover how to increase efficiency through automatic chat summarization, incident resolution, and knowledge article generation. Explore building agentic skills with Now Assist Skill Kit and learn about our vision and roadmap for ServiceNow AI Agents.