This panel brings together senior public sector leaders who are actively navigating that shift — from AI as a tool deployed within teams, to AI that changes what their organisations deliver. The conversation covers what the transition actually demands: the platform decisions, the governance structures, the workforce realities, and the leadership choices that determine whether AI stays at the level of productivity or reaches the level of transformation.

Speakers

Krist Yong, Managing Director, ServiceNow Business Group Lead, Accenture Southeast Asia, Accenture

Ng Pan Yong, Chief Innovation Officer, Home Team Science & Technology Agency 

Weng Wanyi, Chief Information Officer, National Environment Agency

Chen Tongcai, Head of Public Sector, ServiceNow (Moderator)