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People & Places:

Reimagine the Employee Experience 2026

Wednesday, December 9
8:30 AM PT - 4:00 PM PT
The Cannery Place
1601 Alhambra Blvd. Suite 200 Sacramento, CA 95816

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Welcome to People & Places

ServiceNow, together with our partners (KPMG and PlatCore), clients, and special guest Katie Hagen (CEO of CPS HR Consulting), will be hosting its fourth People and Places Event on December 9th, 2026 in Sacramento. Reimagine the Employee Experience in ways never thought possible from accessing knowledge, acquiring skills and receiving support all in one place.

The main agenda will include insightful presentations for Facilities, HR and IT middle and senior management coupled with three hands-on workshops for those responsible for managing or are in the process of deploying AI-led solutions: Learning, Process Mining and the Front Door for End-users.

Main Agenda

8:30 am - 9:00 am: Arrivals and Registration
9:00 am - 9:45 am: ServiceNow and KPMG: Super Powers for All Employees
9:45 am - 10:30 am: Process Mining - A Precursor to AI
10:30 am - 11:00 am: Break
11:00 am - 11:45 am: Leading in an AI-enabled World: The Changing Role of Public Sector Leaders
11:45 am - 12:30 pm: The New Front Door Experience - A Client Story
12:30 pm - 1:30 pm: Lunch
1:30 pm - 2:15 pm: PlatCore - Training embedded on the Now Platform
2:15 pm - 3:00 pm: Space Planning and the New Intranet
3:00 pm - 4:00 pm: Happy Hour

Workshops – 15 attendees in each session

9:00 am - 10:30 am: Process Mining - Foundation for a Successful Deployment
11:00 am - 12:30 pm: PlatCore - Build your Course on ServiceNow in Minutes
1:30 pm - 3:00 pm: Moveworks - The End-user Experience

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Texas Government Summit FAQ

What to Wear

Please wear business causal attire

LOCATION & PARKING

The Texas Government Summit will be held at the City of Austin Permitting and Development Center (PDC). Additional parking and arrival information will be shared with registered attendees prior to the event.

Reception

An onsite reception will follow the event, providing an opportunity to network and connect with fellow attendees, ServiceNow experts, and industry peers.

HOW TO PREPARE

Come ready to connect with fellow Texas government leaders, ServiceNow experts, and industry peers. The day will include general sessions, panel discussions, networking, and opportunities to exchange ideas.

Lunch and refreshments will be provided throughout the event.

Free to Attend

This event is free to attend. Food and beverages will be provided throughout the day. During registration, attendees may be asked to acknowledge the fair market value of food and beverages in accordance with their organization’s policies.

Event Agenda

Wednesday, December 9, 2026

8:30 AM - 9:00 AM	Arrivals & Registration
9:00 AM - 9:45 AM	ServiceNow & KPMG: Super Powers for All Employees
9:45 AM - 10:30 AM	Process Mining (Precursor to AI)
10:30 AM - 11:00 AM	Break
11:00 AM - 11:45 AM	The Role of the CHRO in Today's AI World
11:45 AM - 12:30 PM	A Moveworks Story
12:30 PM - 1:30 PM	Lunch
1:30 PM - 2:15 PM	Platcore: Leveraging ServiceNow Investments
2:15 PM - 3:00 PM	Space Planning & the New Intranet
3:00 PM - 4:00 PM	Happy Hour

Time Zone: (UTC-08:00) Pacific Time (US & Canada) [Change Time Zone]

Learn from our Higher Education Innovation Leaders

Thank you to our Sponsors!

Event Venue

The Cannery Place Events & Gatherings

1601 Alhambra Boulevard, Suite 200, Sacramento, CA, United States

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