Ungoverned AI improvises, overshares, and acts without the context or controls HR needs. That's liability, not productivity. ServiceNow uses an enterprise AI harness to take action across systems according to your rules. This comes to life with ServiceNow EmployeeWorks as the employee front door and autonomous HR workflows handling moments from hire to retire with predictability and control. The end result? Employees avoid busywork, managers grow their people, and HR focuses on the workforce.