Learn how the ServiceNow AI Platform can accelerate your journey to Autonomous IT by strengthening your data foundation for Service Operations. In this Data Foundations workshop, you’ll explore how AI-driven ingestion, governance, and insights improve technology inventory and dependency accuracy, reduce operational risk, and boost IT efficiency across the enterprise. You’ll also gain practical strategies to align your CMDB with the Common Service Data Model (CSDM) on the ServiceNow AI platform, streamline data onboarding from multiple sources, and establish scalable governance to optimize IT operations. Take away actionable techniques and technical expertise that drive real business outcomes.

• 9:00 AM - 9:15 AM​ | Kickoff & Welcome 
• 9:15 AM - 10:45 AM​ | Data Foundation Seminar 
• 10:45 AM - 11:00 AM​ | Break 
• 11:00 AM - 12:00 PM | Data Foundation Outcomes 
• 12:00 PM - 1:00 PM | Lunch 
• 1:00 PM - 2:00 PM​ | Demo & Lab 1 (Data Foundation use case experience) 
• 2:00 PM - 2:30 PM | Partner Showcase 
• 2:30 PM - 2:45 PM | Break 
• 2:45 PM - 3:15 PM | Data Ingestion 
• 3:15 PM - 3:45 PM​ | Data Governance 
• 3:45 PM - 4:00 PM | Q&A, call to action, optional take home labs (2&3)