Gain hands-on experience with ServiceNow® Agents on the platform with this workshop. Learn to enhance engagement and boost productivity with ServiceNow® AI Agents. Explore building your own AI Agents and learn about our vision and roadmap for ServiceNow AI Agents and workflow data fabric to deliver services autonomously.

• 9:00 AM - 9:30 AM | Welcome and introductions
• 9:30 AM - 10:00 AM | ServiceNow Agentic Platform - AI Agents + Data + Workflows
• 10:00 AM - 10:15 AM | Break  
• 10:15 AM - 10:45 AM | ServiceNow AI Agents Introduction/Demo - OOTB use cases, Skills Kit, AI Agent Studio, Orchestrator
• 10:45 AM - 12:00 PM | Lab Experience Part 1 - Build Your Own AI Agents into WF data fabric Labs
• 12:00 PM - 1:00 PM | Lunch
• 1:00 PM - 2:30 PM | Lab Experience Part 2 - Now Assist skill kit  
• 2:30 PM - 2:45 PM | Break
• 2:45 PM - 3:30 PM | Roadmap and close 
• 3:30 PM - 4:00 PM | Wrap-up, Q&A