Production technology is fragmented: spreadsheets, siloed OT tools, and manual handoffs between IT and operations create blind spots and avoidable outages. You need visibility and control without ripping out what's already in place. ServiceNow Operational Technology Management connects any tool or system into one OT-aware platform, delivering workflows for incidents, maintenance, and vulnerability response that align to production realities. Start with a simulated view of all sites, scale from 5 to 50 plants, and compress transformation timelines from decades to years.