Name der Veranstaltung
Service Operations in the Age of Agentic AI
Terminzeit
Mittwoch, 4. Juni 2025, 12:15 - 12:45
Beschreibung

In this overview session you will see how Agentic AI is transforming Service Operations. Discover how autonomous agents are going beyond automation to drive intelligent decision-making, reduce operational noise, and empower teams to focus on strategic outcomes. This isn’t about future hype — it’s about actionable insights for leaders ready to unlock new levels of agility, resilience, and service excellence today.

Art der Veranstaltung
Keynote
PUBLISHED?
PUBLISHED?
Session Status
Genehmigt
Alwin Schauer
Servicenow
AVP Emea Central Solution sales

Timo Weber
ServiceNow
AI Solution Consultant

Ralf Schnell
ServiceNow
Head of IT Service Operations Solutions EMEA Central

Christian Iff
ServiceNow
Sr. Solution Consultant

Volker Seyboldt
ServiceNow
Director Solution Consulting Creator Workflows

James Ramsay
ServiceNow
Product Management Director

Florian Zemsky
ServiceNow
Senior Advisory Solution Consultant

Steve Matthews
ServiceNow
Senior Solution Sales Executive Security & Risk

Ben Petersen
ServiceNow
Senior Solution Sales Executive Security & Risk

Volker Untch
ServiceNow
Senior Advisory Solution Consultant ITAM

Alex Paul
ServiceNow
Advisory Solution Consultant