Name der Veranstaltung
Service Operations in the Age of Agentic AI
Terminzeit
Mittwoch, 2. Juli 2025, 12:45 - 13:15
Ralf Schnell
Beschreibung

In this overview session you will see how Agentic AI is transforming Service Operations. Discover how autonomous agents are going beyond automation to drive intelligent decision-making, reduce operational noise, and empower teams to focus on strategic outcomes. This isn’t about future hype — it’s about actionable insights for leaders ready to unlock new levels of agility, resilience, and service excellence today.

Art der Veranstaltung
Keynote
PUBLISHED?
Genehmigt
Ralf Schnell
ServiceNow
Head of IT Service Operations Solutions EMEA Central

Christian Iff
ServiceNow
Sr. Solution Consultant

Florian Zemsky
ServiceNow
Senior Advisory Solution Consultant

Ben Petersen
ServiceNow
Senior Solution Sales Executive Security & Risk

Alex Paul
ServiceNow
Advisory Solution Consultant

Sankhadeep Dhar
ServiceNow

Michael Wallner
ServiceNow
Head of AI Go to Market

Andreas Weber
ServiceNow
VP Solution Consulting

Colin Grutschnig
ServiceNow
Director, Technology Workflows Sales

Timo Weber
ServiceNow
AI Solution Consultant - Supporter

Marcus Eisenmenger
ServiceNow
Director Sales