The manufacturing industry is evolving rapidly, driven by digital transformation, AI and increasing regulatory demands. We bring together industry leaders, experts and innovators to explore the latest trends, share real-world success stories, and showcase how cutting-edge solutions can drive efficiency, resilience and compliance.
✅ Industry Trends & Insights - Gain expert perspectives on the future of manufacturing.
✅ The Art of the Possible - Discover how Manufacturing Commercial Operations and OT can revolutionize your operations.
✅ Real-World Success Stories - Hear from leading manufacturers on their transformation journey.
✅ Resilience & Compliance - Learn how to navigate NIS2 regulations while optimizing costs.
✅ Expert & Partner Perspectives - Get insights from industry-leading partners
08:30 - 09:00
Registration & Breakfast
09:00 - 09:10
Welcome & Introduction
09:10 - 09:30
Manufacturing & Industry Trends with Jürgen Schön - Head of Manufacturing EMEA, ServiceNow
09:30 - 09:45
Art of the Possible with OT with Kerem Aktas - Head of Solution Consulting, ServiceNow
09:45 - 10:00
Coffee Break
10:00 - 10:20
Introduction ServiceNow in Manufacturing with Hartmut Mueller - GVP Inspire Value, ServiceNow
10:20 - 10:40
Customer Case: Siemens as a ServiceNow OT Customer with Michael Leipold - Head of Internal Startup, Siemens AG
10:40 - 11:00
Customer Case: Nefab as a ServiceNow CRM Customer with Jyri Lönnström - Global Product Manager, Nefab AB
11:00 - 11:20
Customer Case: How Volvo Construction Services Is Transforming Aftermarket Operations for Its Partner Network with ServiceNow. With Misty Coffman - Digital Product Manager, Volvo Construction
11:20 - 11:40
Customer Case TBA
11:40 - 12:00
Summary of the day
12:00 - 13:00
Lunch
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You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.
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We are bringing innovation, knowledge, and community to you.
Group Vice President, Inspire Value, ServiceNow
Product Manager, Nefab
Head of Internal Startup "Industrial Asset Hub", Siemens AG
Digital Product Manager, Volvo Construction Equipment
Head of Manufacturing Industry EMEA GTM Strategy, ServiceNow
Director, ServiceNow
Day 1
Day 2
8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums Keynote
12:00 PM to 12:45 PM - Lunch
12:00 PM to 5:00 PM - Expo, Demos, and Content
4:00 PM to 5:00 PM - Networking Reception
Kungsportsavenyen 21, Gothenburg, Sweden