Dave Wright is ServiceNow's Chief Innovation Officer and chief
evangelist for connecting all aspects of digital transformation to the
future of work. In this role, Dave is responsible for exploring emerging
technologies that are impacting the world of work as it relates to
agility, productivity, and risk – the main drivers of C-suite outcomes.
In his view, these three drivers are transforming the experience of how
we work and operate with impact on both employees and customers.
That depends on a great employee experience first, which in turn
leads to more innovation, higher profitability and higher levels of
customer satisfaction.
Dave has worked with thousands of organizations to build such an
experience and has a proven track record applying his in depth
understanding of market dynamics to deliver win-win solutions for
diverse governmental and industry organizations. By leveraging this
insight along with deep knowledge and understanding of customers,
and promoting the customer perspective, he drives deliberate,
disciplined design of experiences to customers and employees alike.
Previously, Dave was the Chief Strategy Officer and Global Vice
President of Solutions Consulting for ServiceNow. Prior to joining
ServiceNow in 2010, Dave spent over six years with VMware as Vice
President of Technical Services for EMEA.