Khara has a specialized affinity for designing digital processes and data modelling on the ServiceNow platform, and has a strong empathic approach to advisory, design, management, and collaborations, thanks to her previous work experience from among others, Nordea, and CNN. She has led large scale ServiceNow implementations across Europe, with experience as a strategic advisor for customers in both local and global contexts. Khara's focus has been implementing technology supporting full Shared Service Centre across various business service domains such as IT, Facilities and Finance.