Unleash What's Possible: Transforming Public Sector Workflows with ServiceNow & Agentic AI

Join us for an exclusive event at Columbia's Riverbanks Zoo and Garden, where South Carolina's public sector and education leaders will come together to explore what's next for government technology. In a world that never stands still, bolted-on applications within government have run their course. This is your opportunity to see how agentic AI and human ingenuity are uniting to create government that performs with unmatched speed, precision, and impact.

Come see how peers across state government, local agencies, and education institutions are already breaking down silos, anticipating constituent needs, and delivering services built for what's ahead. You will leave with real strategies, peer connections, and a clear roadmap for transformation. This is not a vendor pitch. This is a room full of practitioners solving real problems, in one of Columbia's most iconic settings.

What You Will Learn:

How agentic AI is delivering autonomous, human government across constituent services, employee experience, technology operations, and security and risk management
Real-world examples from peers across South Carolina's public sector and education community putting these tools to work today
Peer networking with fellow leaders tackling the same challenges you are

Country

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Terms and Conditions

You have read and agree to ServiceNow’s Terms and Conditions.

Acknowledge (i) you are not aware of any conflict of interest that prohibits your attendance and receipt of any items of value identified in the option you select below; (ii) your attendance and receipt of the items of value is not prohibited by any laws or policies applicable to you; and (iii) if necessary, your employer has approved your request to attend. Furthermore, you understand that ServiceNow is not extending this invitation to obtain favorable business treatment by you or your employer.

Please check only one of the following options:

You can accept the food and beverages offered, not to exceed a fair market value of $48 per person

You cannot accept the items valued at $48 and request an invoice to pay the FMV cost to attend.

You cannot accept the items valued at $48 but would like to attend the event. You agree that you will not accept the food and beverage services offered during the event.

1:00 p.m. - 1:30 p.m.

Registration

1:30 p.m. - 1:40 p.m.

Welcome & Opening Remarks

1:40 p.m. - 2:20 p.m.

Reinventing Public Services in the Age of AI

2:20 p.m. - 3:00 p.m.

Exceeding Expectations: Transforming the Constituent Experience

3:00 p.m. - 3:45 p.m.

Reimagining Work: Elevating the Employee Experience

3:45 p.m. - 4:20 p.m.

ServiceNow in Virginia: Client Perspective

4:20 p.m. - 4:30 p.m.

Closing Remarks & Transition to Networking

4:30 p.m. - 6:00 p.m.

Happy Hour

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

Dan Grady

Director, Outbound Product Management for In-Platform Process Mining
ServiceNow

Nick Ward

Solution Consultant - IT Workflows
ServiceNow