Healthcare organizations often face significant referral leakage, with 55%-65% of patient referrals directed to out-of-network providers, resulting in revenue loss. Manual processes like faxes and emails further reduce efficiency, as only 54% of faxed referrals lead to scheduled appointments.

Our AI-Powered Healthcare Referral Management, built on ServiceNow, automates referral processes, reduces leakage, enhances provider communication, and ensures clarity and completeness in referral information.

The result: streamlined operations, better coordination, and improved patient care.

Key features

• Automated Intake and Routing: Streamline referrals from FQHC, community clinics, and practices through automated intake channels.
• Intelligent Document Processing: Use Now Assist to extract and structure referral details from scanned documents, emails, and faxes, reducing manual work.
• AI-Powered Referral Orchestration: Leverage Now Assist to intelligently validate referrals against protocols, disposition referral statuses, and optimize automated routing.
• Analytics & Insights: Get actionable insights on referral patterns and bottlenecks to optimize processes and improve patient outcomes.

Don't miss out on transforming your referral management process!

Register now to secure your spot!