After the success of our June event, we’re bringing the community together again — this time in one of the most iconic venues in Germany: the Allianz Arena.
Join us for a hands-on, real-world deep dive into how organizations are driving operational excellence through IT/OT convergence.
This isn’t about theory — it’s about what’s actually working in the field. Learn directly from practitioners, network with industry peers, and experience an unforgettable setting that blends innovation and inspiration.
And with ServiceNow World Forum Munich following the next day, it’s a smart way to make the most of your time in Munich!
What to Expect:
✅ Customer Use Cases That Deliver: Learn how top companies are reducing downtime, optimizing assets, and boosting productivity through IT/OT integration.
🤝 Peer Exchange in an Exclusive Setting: Share challenges, insights, and proven solutions in a unique community-focused format.
⚙️ AI & Automation in Action: See how intelligent OT is enabling smarter decision-making and real-time responsiveness.
🏟️ Behind-the-Scenes Arena Tour: Get an insider’s view of Allianz Arena — from operations to pitch — as part of the event experience.
Whether you're continuing the journey from June or joining for the first time, this day is designed to energize your digital transformation goals.
Reserve your spot today — space is limited!
Agenda
Agenda and speakers will be published in the next weeks. Stay tuned!
Contact: If you have any questions regarding the Event please contact us.
Please note: This event is exclusively for customers. Partners and employees may attend by personal invite only. Thank you for your understanding.
Please complete the form below to register to this event. All fields are required.
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You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.
9:00 AM - Arrival & Registration
Take a moment to arrive, connect with fellow guests, and ease into the day in a relaxed, informal atmosphere.
9:30 AM - Opening & Vision Setting
Personal welcome and a look at challenges and opportunities in manufacturing OT.
Quick preview of today's themes.
9:45 AM - Thought Leadership: The Future of OT in Manufacturing
Discover key global trends shaping the future of Operational Technology. Learn how organizations worldwide are strengthening security, boosting resilience, and aligning OT strategies with sustainability goals.
10:30 AM - Peer Echange & Networking
Breakout to share challenges and successes.
11:00 AM - Demo 1: Industrial Connected Workforce (ICW)
The ICW Core application allows industrial workers and leaders to:
- Define the organizational structure and layout of their shop floor environments
- Set up shift patterns for use when planning tasks
- Create and use an industrial knowledge base
- Quickly find and execute industrial fasks
11:15 AM - Break
Time to stretch, grab coffee, and recharge.
12:00 PM - Networking Lunch
Enjoy a delicious lunch, offering an opportunity to refuel, network, and connect with fellow participants in an informal setting.
1:00 PM - Industry Perspective: Lessions from the Field
Gain real-world insights from the front lines of OT transformation. Hear directly from industry leaders about the challenges they’ve faced, what’s worked, and the practical lessons they’ve learned driving innovation on the shop floor.
1:30 PM - Demo 2: Manufacturing Connected Operations & AI
See how AI and connected operations come together to drive smarter, faster decision-making in manufacturing. This live demo showcases real use cases that optimize workflows, improve visibility, and boost operational resilience.
2:00 PM - Peer Exchange & Networking
2:30 PM - Demo 3: AI in Action for Manufacturing OT
Experience how AI is transforming OT environments in real time. This demo highlights practical applications that enhance efficiency, predict issues before they occur, and unlock new levels of automation across the factory floor.
2:50 PM - Closing & Takeaways
We’ll wrap up the day with key insights, actionable takeaways, and next steps to help you accelerate your OT transformation journey. Don’t miss this final opportunity to reflect, connect, and plan ahead.
3:00 PM - Apero
Unwind and network with peers over drinks and light bites. A relaxed close to the day with great conversations and new connections.