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See the future of IT operations—where innovation meets automation. We'll explore the "ZERO" Vision of Autonomous IT: a practical approach to managing technology that drives real business value.
ZERO-Touch IT See how automated workflows and self-healing systems eliminate manual work, improve reliability, and keep operations running smoothly.
ZERO Outages Discover how proactive monitoring and predictive analytics prevent disruptions and maintain uninterrupted service.
ZERO Asset Blind Spots Get full visibility into your IT assets with real-time tracking, automated discovery, and intelligent lifecycle management.
Whether you're an IT leader or decision-maker, this session gives you practical insights and proven approaches to achieve operational excellence.
Ready to transform your IT strategy? Secure your spot today.
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Learn from industry leaders and ServiceNow experts sharing real-world insights and best practices.
Discover how AI-powered workflows can transform your business operations and drive efficiency.
Hear from organizations that have successfully implemented ServiceNow solutions at scale.
Connect with peers, partners, and ServiceNow professionals to expand your network.
Discover how ServiceNow automates routine IT tasks and workflows to eliminate manual intervention at scale. This session explores the AI-powered capabilities behind self-healing systems and intelligent automation — and how leading IT organisations are achieving autonomous resolution before issues ever reach end users.
Get hands-on with ServiceNow's automation and AI capabilities. In this lab, you'll experience firsthand how to configure automated workflows, trigger self-healing actions, and reduce manual ticket handling — walking away with practical skills you can apply in your own environment.
Explore how proactive monitoring and predictive analytics are redefining incident management. This session covers how ServiceNow enables continuous service availability — detecting anomalies early, accelerating response, and moving IT teams from reactive firefighting to intelligent, autonomous operations.
Put predictive intelligence to work. In this hands-on lab, you'll explore ServiceNow's monitoring and event management capabilities, simulate real-world incident scenarios, and see how rapid, automated response keeps services running — even before users notice a problem.
Gain complete visibility and control across your IT asset landscape. This session demonstrates how ServiceNow delivers real-time tracking, automated discovery, and intelligent lifecycle management — eliminating blind spots that drive cost, risk, and compliance exposure.
Experience asset management transformed. In this lab, you'll navigate ServiceNow's ITAM capabilities hands-on — from automated discovery and reconciliation to lifecycle tracking — and see how full asset visibility translates into measurable cost savings and reduced risk.
Hear directly from ServiceNow's Outbound Product Management team on what's coming next across each ZERO pillar. Each solution area gets a dedicated 20-minute roadmap deep-dive followed by open Q&A — giving you direct access to the people shaping the future of Autonomous IT and the opportunity to influence what gets built.
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