Workshop Put AI to Work for IT

Join Our Workshop

See the future of IT operations—where innovation meets automation. We'll explore the "ZERO" Vision of Autonomous IT: a practical approach to managing technology that drives real business value.

What You'll Learn

ZERO-Touch IT
See how automated workflows and self-healing systems eliminate manual work, improve reliability, and keep operations running smoothly.

ZERO Outages
Discover how proactive monitoring and predictive analytics prevent disruptions and maintain uninterrupted service.

ZERO Asset Blind Spots
Get full visibility into your IT assets with real-time tracking, automated discovery, and intelligent lifecycle management.

ZERO Misaligned Investments
Every investment gets made with high confidence and ties to a real business outcome — not a guess. SPM puts strategy, delivery, and spend on one platform, one data model, so redundant and misaligned work surfaces before it eats into budget, not after.

Whether you're an IT leader or decision-maker, this session gives you practical insights and proven approaches to achieve operational excellence.

Register Now

Ready to transform your IT strategy? Secure your spot today.

💻 Please remember to bring your laptop!

Please note: This workshop is intended for customers, and customer registrations will be prioritised. Partners are kindly encouraged to refer to our dedicated partner enablement sessions.
Seats will be allocated to those who register using their work email address.

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9:00 a.m. - 9:30 a.m.

Registration and Breakfast

9:30 a.m. - 9:45 a.m.

Welcome, Overview and Agenda

9:45 a.m. - 10:15 a.m.

Zero Touch IT Seminar

10:15 a.m. - 11:00 a.m.

Zero-Touch IT Lab

11:00 a.m. - 11:15 a.m.

Morning Break

11:15 a.m. - 12:00 p.m.

Zero Service Outages Seminar

12:00 p.m. - 12:30 p.m.

Zero Service Outages Lab

12:30 p.m. - 1:30 p.m.

Lunch

1:30 p.m. - 2:15 p.m.

Zero Touch Asset Seminar

2:15 p.m. - 2:45 p.m.

Zero Touch Asset Lab

2:45 p.m. - 3:00 p.m.

Break

3:00 p.m. - 3:45 p.m.

Zero Touch Planning Seminar

3:45 p.m. - 4:15 p.m.

Zero Touch Planning Lab

4:15 p.m. - 4:30 p.m.

Wrap Up & Q&A & Networking

Jordan Tauriainen

Global Head of Automotive GTM
ServiceNow

Jurgen Schon

Head of Manufacturing, EMEA
ServiceNow

3 EY

ABC2
EY

鈴木正敏

執行役員社長
ServiceNow Japan

Brian Solis

Head of Global Innovation
ServiceNow

https://briansolis.com/ Brian Solis serves as the Head of Global Innovation at ServiceNow where he drives vision and strategy for the company's Office of Innovation with Dave Wright, Chief Innovation Officer. In his role, he leads a team of Innovation Officers and Futurists who study emerging technologies and horizons, business innovation and transformation, and key market trends to produce insights, publish thought leadership and research, and explore future scenarios and alternative futures that help executives expertly navigate an AI-first economy. Brian is also world-renowned digital futurist, 9x best-selling author, and international keynote speaker. He has published over 60 widely read research reports that explore the future of business and industries, disruptive technologies, and shifts in consumer behaviors. Brian publishes business and technology thought leadership in industry publications such as Harvard Business Review, Fast Company, CIO, Forbes, and Worth, and has consistently been recognized as one of the world's leading thinkers in innovation, business transformation, and leadership for almost three decades. https://www.linkedin.com/in/briansolis

The "ZERO" Vision of Autonomous IT Workshop- Munich

Transform your employee experience and unlock the power of your workforce

What to Expect

Event Details

Join Our Workshop

What You'll Learn

Register Now

Why Attend?

Join us for a day of innovation, learning, and networking with the ServiceNow community

Expert Speakers

AI Innovation

Success Stories

Networking

Event Agenda

Registration and Breakfast

Welcome, Overview and Agenda

Zero Touch IT Seminar

Zero-Touch IT Lab

Morning Break

Zero Service Outages Seminar

Zero Service Outages Lab

Lunch

Zero Touch Asset Seminar

Zero Touch Asset Lab

Break

Zero Touch Planning Seminar

Zero Touch Planning Lab

Wrap Up & Q&A & Networking

Featured Speakers

Learn from industry leaders and ServiceNow experts

Jordan Tauriainen

Jurgen Schon

3 EY

鈴木正敏

Brian Solis

The "ZERO" Vision of Autonomous IT Workshop- Munich

Transform your employee experience and unlock the power of your workforce

What to Expect

Event Details

Join Our Workshop

What You'll Learn

Register Now

Register Now

Secure your spot at this exclusive event

Why Attend?

Join us for a day of innovation, learning, and networking with the ServiceNow community

Expert Speakers

AI Innovation

Success Stories

Networking

Event Agenda

Featured Speakers

Learn from industry leaders and ServiceNow experts

Jordan Tauriainen

Jurgen Schon

3 EY

鈴木 正敏

Brian Solis

Our Sponsors

Diamond

Platinum

鈴木正敏