**This event is currently at capacity. To join the waitlist, please fill out the form on this page and we will notify you if space opens up. Thank you!**
Collaborating with local ServiceNow customers at SNUG events is one of the best ways to share best practices and develop professional relationships.
Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page HERE and tell us if there are specific topics or use cases you are interested in learning more about!
We will have a pre-SNUG workshop: Now Assist for ITSM Powered by GenAI
This workshop is designed to help you unlock value with the Now Platform and IT Service Management.
During this session, you can look forward to learning how Now Assist for IT Service Management powered by GenA, can help you transform your IT organization, significantly increase agent and employee productivity, and reduce Mean Time to Resolve (MTTR).
Together with our ServiceNow experts and your peers, we’ll share how you can resolve incidents faster, upgrade self-service quality, and create the knowledge base that helps you continually improve IT service delivery. You’ll get hands-on with the latest ServiceNow innovations and learn how you can:
· Empower employees to solve common problems and get answers fast
· Deflect requests and automate work to lower service costs
· Reduce manual work for agents before and after calls
· Generate supporting knowledge content automatically
Space is limited, so please REGISTER TODAY. We look forward to seeing you there!
Agenda (subject to change):
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9:30am – 11:30am Now Assist for ITSM Powered by Gen AI
11:30am – 12:30pm SNUG Registration, Lunch and Networking
12:30pm – 1:00pm ALT Shift Life Video
1:00pm – 1:30pm Deliver Unique Workflows for the Business FAST with GenAI
1:30pm – 2:00pm BankUnited: ServiceNow Business Value by Application
2:00pm – 2:30pm EAM Introduction
2:30pm – 2:40pm Break
2:40pm – 3:10pm Sponsor Presentation: RapDev
3:10pm – 4:30pm Optional: Happy Hour and Networking
Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit our RISE UP Program website instead of attending the SNUG event.