Chicago SNUG Live Event 2026

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2026 Chicago SNUG Live + Pre-SNUG Workshop

Tuesday, December 1, 2026
Pre SNUG workshop: 9:30 A.M. CT - 12:00 P.M. CT
SNUG Sessions: 12:00 P.M. CT - 4:30 P.M. CT followed by HH
Northern Trust Headquarters | Chicago, IL

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ServiceNow invites you to join us for an in-person SNUG Live event in Chicago, featuring pre-SNUG workshops and SNUG sessions!

SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and connect with our partners and community. Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event.

Join us for a full day of learning, networking, and candid peer conversation.

Agenda (tentative):

9:30 AM – 10:00 AM: Optional Pre-SNUG Workshop Registration & Breakfast
10:00 AM – 12:00 PM: Optional Pre-SNUG Workshop - AI Control Tower

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12:00 PM – 12:40 PM: SNUG Registration, Lunch, and Networking
12:40 PM – 12:45 PM: Welcome and SNUG Overview
12:45 PM – 1:15 PM: Brazil Release, ServiceNow
1:15 PM – 1:45 PM: Customer Session
1:45 PM – 2:15 PM: Customer Session
2:15 PM – 2:35 PM: Networking Break
2:35 PM– 3:05 PM: AI Without the Blind Spots: Governing AI Risk and Protecting Data Inside ServiceNow, ins-pi
3:05 PM – 3:35 PM: Customer Session
3:35 PM – 4:05 PM: ServiceNow Session
4:05 PM – 4:15 PM: Closing Remarks
4:15 PM – 5:30 PM: Happy Hour and Networking at Old Town Pour House (The Loop)

Thank you to our partner sponsor, ins-pi!

Space is limited, so please REGISTER TODAY. We look forward to seeing you there.

Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit the ServiceNow career website instead of attending the SNUG event.

Event Venue

Northern Trust Headquarters

50 S LaSalle Street, Chicago, IL, United States

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2026 Chicago SNUG Live + Pre-SNUG Workshop

Northern Trust Headquarters

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Thank you to our sponsor!