Join us for an in-person SNUG event in Brooklyn, OH!
Collaborating with local ServiceNow customers at SNUG events is one of the best ways to share best practices and develop professional relationships.
Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page HERE and tell us if there are specific topics or use cases you are interested in learning more about!
We will have a pre-SNUG workshop: Put AI to Agents to Work for Service Operations:
- During this workshop, you’ll experience firsthand how AI Agents for Service Operations combines the power of GenAI with ServiceNow’s longstanding strength in workflow automation. ServiceNow experts will share their insights on how you can make better IT service the catalyst for ongoing innovation.
EVENT AGENDA
Pre- SNUG Workshop
SNUG
12:00pm – 12:40pm: SNUG Registration, Lunch and Networking
12:40pm – 12:45pm: Welcome and Introduction
12:45pm – 1:15pm: AI Control Tower Overview, ServiceNow
1:15pm – 1:45pm: How we use ServiceNow to Support the Platform using Demand Management & SAFe Agile, AIT Worldwide Logistics
1:45pm – 2:15pm: Customer Session
2:15pm - 2:30pm: Networking Break
2:30pm – 3:00pm: Sponsor Spotlight, Deloitte
3:00pm – 3:15pm: Vibe Coding: Accelerating AI Development with ServiceNow Build Agent, KeyBank
3:15pm – 3:45pm: CRM Spotlight, ServiceNow
3:45pm – 5:00pm: Happy Hour and Networking
Questions? Visit Cleveland Community Site or contact us about topics you'd like to see covered.
Space is limited and accepted on a first come, first served basis. So please REGISTER TODAY. We look forward to seeing you there!
Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit the ServiceNow career website instead of attending the SNUG event.