Waitlist: CMDB Data Foundations Workshop: Dallas

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ServiceNow CMDB Data Foundations Workshop: Dallas

Tuesday, October 21, 2025
9:00 AM-4:30 PM
15725 Dallas Pkwy #200
Addison, TX 75001
United States

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Setting the foundation for transformational success with your CMDB

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Join our in-person practitioner workshops for 2025!

In an AI-driven world, a robust data foundation (CMDB) is key to understanding the relationships and interdependencies across IT. It provides the visibility and insights needed to optimize operations, mitigate risks, and drive innovation.

Join ServiceNow’s CMDB Data Foundations Workshop to discover how aligning your CMDB with the Common Service Data Model (CSDM) can transform IT operations. Gain practical strategies for data ingestion and governance from both organizational and technical perspectives and see how ServiceNow leverages AI to boost IT efficiency.

Topics on the agenda include:

· Achieving business outcomes with CMDB Data Foundations

· Best practices for deploying a healthy CMDB

· Understanding the Common Service Data Model (CSDM)

· Leveraging AI for CMDB

This collaborative session is targeted towards IT CxO’s, IT functional leaders, configuration management / CMDB team members and your ServiceNow team. Register now to secure your spot!

Agenda:

9:00 AM – 9:15 AM: Kickoff & Welcome

9:15 AM – 10:30 AM: Data Foundation Seminar

10:30 AM – 10:45 AM: Break

10:45 AM – 11:30 AM: Data Foundation Outcomes

11:30 AM – 12:00 PM: Lab 1 (Data Foundation use case experience)

12:00 PM – 1:00 PM: Lunch

1:00 PM – 1:30 PM: Lab 1 wrap-up

1:30 PM – 2:00 PM: Partner Showcase

2:00 PM – 2:10 PM: Break

2:10 PM – 2:45 PM: Data Ingestion

2:45 PM – 3:30 PM: Lab 2 (Service Mapping)

3:30 PM – 4:00 PM: Data Governance

4:00 PM – 4:30 PM: Q&A, call to action, optional take home labs

Learn More about ServiceNow Practitioner Workshops here

CMDB Data Foundations Workshop: Dallas is fully booked

If you would like to join the waitlist, please provide your details below.

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InSource, a ServiceNow Elite Partner, is fully committed to delivering exceptional solutions and unmatched expertise on the ServiceNow platform. We specialize in helping businesses transform and maximize value through our deep platform knowledge and process-driven approach. With a proven track record of industry-leading services and positive customer feedback, our commitment to client success sets us apart. By combining innovation, standardized processes, and extensive experience, we ensure successful outcomes and deliver outstanding customer experience at every step. We are committed to delivering an exceptional experience for our customers.

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