Name
ServiceNow viewpoint: AI transformation in customer service: governance, data & workflow
Date & Time
Wednesday, July 8, 2026, 3:55 PM - 4:20 PM
Speakers
Dale Cheeseman, ServiceNow
Dale Cheeseman
Description

Latest developments, AI roadmap vision and practical take-aways from our AI experts

 

Speaker: Dale Cheeseman, EMEA Director AI & Data Architects, ServiceNow

Jon McKenna
Kingfisher Plc
Director of Service Experience
James Mason
Next plc
Service Manager
Dr. Edward Steele
The Met Office
IT Fellow for Data Science
Dale Cheeseman
ServiceNow
EMEA Director AI & Data Architects
David Ross
ServiceNow
CRM Director
Alex Montgomery
Servicenow
Chief Technology & Digital Officer
Jeroen Sourbron
Genesys
Alliance Director
Gary Grant
Castle Water
Head of Field Operations
Jenny Ransom
ServiceNow
Sr CRM Account Executive