An exclusive evening with Forrester, Visa, and ServiceNow

Why attend:

Insight from Forrester Research. Alyson Clarke, Principal Analyst, will share what tier-one banks are doing differently to modernize their disputes operations and reduce friction in payment flows.
Direct access to Visa and ServiceNow. Candid conversation about how disputes modernization fits into your broader payment ecosystem strategy. No pitch, just strategic perspective.
Peer intelligence. Connect with other leading institutions navigating similar challenges and compare what's working, where the friction points are, and what's next.

Evening agenda:

Cocktail reception: 6:30-7:00 pm

Seated dinner: 7:00-9:00 pm

We look forward to seeing you.

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Workshop Registration	9:30 AM - 10:00 AM
Put AI Agents to work on the ServiceNow Platform	10:00 AM - 12:00 PM
Lunch & SNUG Registration	12:00 PM - 12:30 PM
Welcome	12:30 PM - 12:45 PM
Dollar Bank ServiceNow Journey Pt. 2	12:45 PM - 1:15 PM
AI Control Tower: Governing and Monitoring AI across your Enterprise Ft. ServiceNow	1:15 PM - 1:45 PM
Break	1:45 PM - 2:00 PM
Get to Know Moveworks!	2:00 PM - 2:30 PM
Zaelab Sponsor Session	2:30 PM - 3:00 PM
Networking Reception	3:00 PM - 4:00 PM

Alyson Clarke
Forrester Research
Principal Analyst

T.L. Neff
ServiceNow
Head of Disputes

Brian Macallister
ServiceNow
Dir., Outbound Product Management

Brian Waller
Visa
VP, North America

An exclusive evening with Forrester, Visa, and ServiceNow

You've been invited to join a select group of banking leaders for an intimate evening of exceptional food, insights, and candid conversation on reimagining disputes and payment operations.

Agenda-at-a-Glance

Mister Charles

An exclusive evening with Forrester, Visa, and ServiceNow

You've been invited to join a select group of banking leaders for an intimate evening of exceptional food, insights, and candid conversation on reimagining disputes and payment operations.

Save your seat now!

Agenda-at-a-Glance

Mister Charles