Name
Solution Spotlight - CRM: Reimagine CRM to Drive Loyalty and Revenue
Date & Time
Wednesday, March 4, 2026, 11:30 AM - 12:00 PM
Description

ServiceNow Autonomous CRM uniquely unifies data, deploys autonomous AI agents and orchestrates workflows to deliver customer outcomes like cutting quote time by 40% and reducing costs by resolving cases up to 7x faster.

学 松舘
ServiceNow

Tamora Spiller
ServiceNow
Testing Title Field

Johnathan Smith
ServiceNow
Testing Title Field

Johnathan Smith
ServiceNow
Testing Title Field




Danilo McGarry
AI & Digital Transformation Expert

Donal Byrne
CIÉ
Head of Service Delivery

Patsy Sower
eir Business
Director Managed Services & Private Cloud Services

Max Duval
ServiceNow
VP, Solution Consulting UKI

Natasha Haveron
ServiceNow
Systems Engineering

Paul Turley
ServiceNow
Senior Director, Enterprise Sales

Matthew Higham
ServiceNow
Chief Digital & Technology Officer

Dominic Mckay
HIQA
Head of Architecture