Neeraja is a Senior UX Researcher at ServiceNow, where she helps drive business outcomes through strategic, insight-led product focus. With a proven ability to align stakeholders across functions, Neeraja turns complex user needs into clear, actionable direction, shaping both enterprise and consumer experiences at scale.
Her work is grounded in rigor, but fueled by creativity, drawing inspiration from fields as varied as storytelling, gaming, and fine art. Neeraja brings both clarity and empathy to product conversations, advocating for user needs while keeping business context in sharp focus.