Join senior agency leaders as they discuss how proactive, data-driven outreach anticipates citizen needs and accelerates G2G workflows. The discussion explores how an integrated platform and sovereign AI boost satisfaction, safeguard trust, and meet Australia’s digital-integration mandate, helping agencies can turn fragmented processes into intuitive, secure services.
 

Simon Bowker, Area Vice President of CRM & Industry Solutions, Asia Pacific, ServiceNow

Nathan Ford, Former U.S. Army Cyber Command