One day. One platform. Government reimagined.
The Australian Government is under increasing pressure to deliver more for citizens with less. Every agency is being asked to retire legacy systems, lift workforce productivity, strengthen cyber resilience, and build digital services that meet rising expectations. The vision is clear, but getting there requires the right platform, the right strategy and the right partners.
Federal Forum is where you see what's possible. Explore how modern ERP streamlines finance and procurement and supply chain to free up resources for frontline delivery. See how contact centres and citizen services are being reinvented to deliver faster, more consistent outcomes. Experience the AI Control Tower in action, delivering enterprise-wide visibility and governance. And discover practical ways to empower every employee with tools that make work simpler, faster and more productive.
Whether you're modernising core systems, reimagining citizen services, securing critical assets, or building a more capable workforce, Federal Forum gives you the roadmap, the tools, and the community to move from ambition to action.
Join us on 27 May. One day. One platform. Government reimagined.
Agenda-at-a-glance
7:30am: Executive Circle*
8:00am: Registration and Breakfast
9:15am: Opening Keynote and Breakout Sessions
10:45am: Morning Tea
11:40am: Breakout Sessions
1:00pm: Defence & National Security Special Interest Group*
1:30pm: Networking Lunch
2:45pm: Closing Keynote
4:00pm: Networking Reception *By invitation only
Check out our 2025 Federal Forum highlights:
Please complete the form below to register to this event. All fields are required. For government officials, please ensure you register with your work email address.
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Explore mission-ready AI Agents. Discover what’s new in the Australia Release and sovereign AI capabilities designed for government outcomes.
Hear directly from government leaders and practitioners on what they built, how they delivered, and the results achieved. Take away practical lessons.
Catch the keynotes then tailor your agenda across workforce productivity, cyber resilience, risk and governance, citizen services, ERP modernisation and more.
Meet leaders tackling similar challenges. Share ideas, compare approaches, and build relationships that last beyond the day.
May 27
Click on the Session Titles for more information
Olympic Gold Medalist and one of Australia’s most decorated swimmers,
VP and GM, Public Sector AI Industry Products and Platform, ServiceNow
Former Wallabies Captain and Rugby World Cup winner,
Senior Executive, Department of Industry, Science and Resources
Who should attend this event?
Public sector leaders looking to modernise operations, reimagine citizen services, and empower their workforce. Ideal for executives, practitioners, and senior professionals in IT, operations, digital, customer and employee experience, risk, and governance.
What is the cost to attend?
There is no cost to attend for public sector guests. Your registration includes breakfast, morning tea, lunch, and an afternoon networking reception. The fair market value of the food and beverage provided is approximately $98 AUD. If your agency requires you to pay the fair market value, please contact us at info-anz@servicenow.com and we will arrange an invoice.
Will food be provided?
Yes. A light breakfast, morning tea, lunch and refreshments will be available throughout the afternoon.
Will sessions be recorded?
This is a live, in-person event only. It will not be recorded or live streamed.
Is the event accessible?
Yes. The venue supports accessible entry, seating, and facilities. If you have any specific access requirements, please let us know so we can support you on the day. Find us at info-anz@servicenow.com
Is there parking available at the venue?
The National Convention Centre Canberra does not operate its own on-site public car park, but there are several parking facilities located directly adjacent or within a short walk.
Can I bring colleagues or guests?
All guests will need to register via the website - https://rsvp.servicenow.com/FederalForum
What if I need to cancel my registration?
We understand plans change. If you need to cancel, please do so through the email info-anz@servicenow.com. This helps us manage capacity and potentially open spots for others on the waitlist.
Can't find what you're looking for? Contact our event team
31 Constitution Ave, Canberra