Flow by ServiceNow First Look: Build Workflows in Natural Language

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Flow by ServiceNow First Look: Build Workflows in Natural Language

Wednesday, December 9, 2026
10am - 11am PT | 1pm - 2pm ET
Santa Clara & Boston

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What if building a workflow was as simple as describing it?

Flow by ServiceNow is a fresh take on a conversational AI service desk. Employees get help in Slack, Teams, or email, and you automate repeat requests in plain language. No developers, no code. You're invited to join us for the first look.

What Flow does

Resolves requests in the conversation. Employees ask and Flow resolves in Slack, Teams, or email.
Automates repeat requests from a description. Describe the workflow in plain language. Admins set the guardrails.
Goes live in a day. Connect SSO, point Flow at Slack or Teams, and connect your knowledge.
Works with the tools you run. Flow connects to 100+ business tools.

What you’ll do at the event

Overview: See what Flow is and where it fits.
Q&A: Ask the team that built it.
Live demo: Watch Flow resolve requests in real time.
Hands-on build: Create your own workflows in plain language, with our team guiding you.

When and where

Boston
- 1pm ET
- ServiceNow Boston Office
  - 100 Causeway St, Floor 27, Boston, MA 02114
Santa Clara
- 10am PT
- ServiceNow HQ
  - 2225 Lawson Ln, Santa Clara, CA 95054

Let's Flow. Be among the first to see the conversational AI service desk that runs in Slack, Teams, and email.

Reserve your seat today!

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