BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//swoogo.com//NONSGML kigkonsult.se iCalcreator 2.41.90//
CALSCALE:GREGORIAN
UID:34643231-3731-4932-a633-323530393264
BEGIN:VEVENT
UID:6fcdec4532c5a9f926830a1299fc2aef60324a6b@swoogo.com
DTSTAMP:20260519T102013Z
DESCRIPTION:This dedicated one-day workshop is focused on ServiceNow's new 
 Now Assist for ITSM solution powered by GenAI – which significantly enhanc
 es the IT experience for agents and employees. By providing comprehensive 
 summaries of incident histories and conversational interactions with virtu
 al agents\, the platform offers complete answers\, enabling agents to reso
 lve issues and requests promptly without requiring users to reiterate thei
 r concerns and fully empowers employees to self-solve their IT issues.\n\n
 Attendees will hear directly from Subject Matter Experts and can expect to
  take away new knowledge to help their organization be successful with Now
  Assist for ITSM powered by GenAI. Attendees can also expect great network
 ing opportunities with peers from other organizations across different ind
 ustries.\n\nTopics covered will include:\n\n 	* ServiceNow's generative AI 
 approach\n 	* Now Assist for ITSM\n 	* Now Assist for ITSM hands-on lab\n 	* 
 Partner Overview\n 	* Ask the experts – direct access to Subject Matter Exp
 erts\n 	* Where Generative AI / Now Assist for ITSM can help you achieve yo
 ur goals
DTSTART:20250709T130000Z
DTEND:20250709T200000Z
LAST-MODIFIED:20260519T102013Z
LOCATION:ServiceNow Office - Hudson Yards\, 50 Hudson Yards 74th floor\, Ne
 w York\, NY 10001\, United States
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Put AI Agents to Work for Service Operations Workshop: New York
TRANSP:OPAQUE
X-ALT-DESC;FMTTYPE=text/html:<p>This dedicated one-day workshop is focused 
 on ServiceNow's new Now Assist for ITSM solution powered by GenAI – which 
 significantly enhances the IT experience for agents and employees. By prov
 iding comprehensive summaries of incident histories and conversational int
 eractions with virtual agents\, the platform offers complete answers\, ena
 bling agents to resolve issues and requests promptly without requiring use
 rs to reiterate their concerns and fully empowers employees to self-solve 
 their IT issues.</p>\n\n<p>Attendees will hear directly from Subject Matte
 r Experts and can expect to take away new knowledge to help their organiza
 tion be successful with Now Assist for ITSM powered by GenAI. Attendees ca
 n also expect great networking opportunities with peers from other organiz
 ations across different industries.</p>\n\n<p>Topics covered will include:
 </p>\n\n<ul>\n	<li>ServiceNow's generative AI approach</li>\n	<li>Now Assist
  for ITSM</li>\n	<li>Now Assist for ITSM hands-on lab</li>\n	<li>Partner Ove
 rview</li>\n	<li>Ask the experts – direct access to Subject Matter Experts<
 /li>\n	<li>Where Generative AI / Now Assist for ITSM can help you achieve y
 our goals</li>\n</ul>
END:VEVENT
END:VCALENDAR