Shaping the Future of Manufacturing

Mobile Registration
Social Media

key-point-area, feature-area, speaker-area, agenda-area, sponsor-section

Shaping the Future of Manufacturing

Wednesday, October 14, 2026
9:30 AM - 04:30 PM
CU.BE by Bosch Rexroth
Lise-Meitner-Straße 2
89081 Ulm
Germany

The Community Comes Together Again!

Following a series of inspiring exchanges, we are thrilled to reunite the Digital Factory Community at the CU.BE by Bosch Rexroth in Ulm.

Join ServiceNow, Bosch Rexroth, and your industry peers for a day focused on authentic conversations, shared experiences, and mutual learning. This event is part of an ongoing dialogue within a growing community of manufacturing leaders and innovators. Please note that this event is exclusively designed for ServiceNow customers. Our target audience includes manufacturing and operations leaders, plant managers, factory directors, IT/OT decision makers, digital transformation leads, and GRC professionals.

Why Join This Edition

This gathering is all about reconnecting, deepening discussions, and building on what we’ve started together. Join us for

Firsthand customer insights: progress, challenges, lessons learned
Interactive formats that encourage open exchange
Continuation of key conversations from previous community sessions
Fresh perspectives on today’s most relevant manufacturing topics
Exclusive factory tour through Bosch Rexroth’s Model Factory

We’ll focus on how to scale digital solutions across factories, better connect IT and operations, and empower the frontline workforce - while ensuring security, resilience, and business value. Expect open discussions on what works, where challenges remain, and how to turn transformation into measurable impact.

Agenda

09:00 - 09:30 Reception

09:30 - 09:45 Welcome & Intro

09:45 - 10:10
Bosch Rexroth's OT Journey
Katharina Hartmann, Head of Production Digitalization and Industrial Engineering, Bosch Rexroth

10:10 - 10:30
any.site: Promoting digital transformation in manufacturing

Johannes Keller, Executive Advisor, Bosch Rexroth

10:30 - 11:00
Networking session I: Feeling the pulse

11:00 - 11:30 Coffee break

11:30 - 12:00

Digital Factory: Secure Assets. Empower Workers.

Adrian Waldmann, Senior Solution Sales, ServiceNow

12:00 - 12:30
Networking session II: Feeling the pulse

12:30 - 13:30 Lunch break

13:30 - 15:00

Model Factory Tour & Solution Marketplace

During these 90 minutes, we are taking tours to visit the Bosch Rexroth Model Factory, showcase the impact of AI in OT, learn how ServiceNow and Armis can optimize your security posture.

15:00 - 15:30 Coffee break

15:30 - 16:00

AI Adoption in the Factory: an External Perspective.
Special guest tbd.

16:00 - 16:30

Summary & Outlook

16:30 - open end Aperitif

1Begin Registration
2Confirmation

Save your seat today

Please complete the form below to register to this event. All fields are required.

Please fix the following errors:

First Name

Last Name

Email Address

Mobile Phone

Job Title

Job Level

Job Role

Job function

Job Function

Company

Country

US State

Australian State

Province

Indian State

Brazilian State

China State

Please specify any dietary restrictions or allergy needs

Select a registrant type

Attendee

Employee

Partner

Reg: Job Role - Master - Checkbox

Governance, Risk and Compliance

Security

Field Service

Global Business Services/Shared Services

Facilities

Finance/Accounting

Legal

Marketing

Sales

Supply Chain/Manufacturing

Cloud Operations

Customer Service/Support

Operations/Engineering/R&D

CEO

Other

Reg: Job Function - Master - Checkbox

Accounting Shared Services

Analyst

Application and Software Development

Architecture

Audit

Business Technology Services

CAO

CCO

CCO (Chief Compliance Officer)

CCO (Chief Customer Officer)

CDO

CEO

CFO

CHRO

CIO

CISO/CSO

CLO

Cloud Operations

CMO

Compliance

COO

CPO

CPO (Chief Product Officer)

CRO (Chief Revenue Officer)

CRO (Chief Risk Officer)

CSCO

CTO

Customer Experience Strategy

Customer Service Delivery/Management

Customer Service Operations

Customer Service Technology/Infrastructure

Datacenter Operations

DevOps

Engineer

Facilities Operations

Facilities - Other

Facilities Service Delivery/Management

Field Service Delivery/Management

Field Service - Other

Field Service Technology/Infrastructure

Finance - Other

Finance Projects/Operations

Financial Services Center

General Counsel

GRC - Other

HR Business & Strategy

HRIS/Global HRIS

HR Operations

HR - Other

HR Service Delivery/Management

Incident Response

Information Assurance

IT Asset Management

IT Business Applications

IT Business Management

IT Finance

IT Infrastructure

IT Operations Management

IT - Other

IT Service Management/Service Delivery

IT Strategy

Legal Operations

Legal - Other

Line of Business IT

Line of Business Operations

Line of Business Service Enablement

Line of Business Systems

Manufacturing - Other

Marketing Operations

Marketing - Other

Marketing Technology/Infrastructure

Op/Engineering/R&D - Other

Operations

Other

Payroll/Compensation Benefits

Privacy

Procurement

Production Manager

Product Management

Product Operations

Product Support

Program Management

Project Management

Project Management Office/PMO

Quality Assurance

Risk Management

Risk Management/Compliance

Sales Operations

Sales - Other

Security

Security Architect

Security - IT

Security - Other

Service Desk/Help Desk

Service/Support - Other

Shared Services Operations

Shared Services - Other

SOC

Software Asset Management

Supply Chain

Talent Management/Recruiting

Technician

T&E/Credit Card Shared Services

Vendor Management

Vendor Risk

Vulnerability

reg: Attendee Custom Status

referenceSource

pMCFReference

campid

cid

cmcid

cmpid

cmaid

cmrid

dclid

gclid

Is Test

You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.
You acknowledge that your ticket may include food, beverage and swag that ticketholders are entitled to receive, and which represents a fair market value of no more than 80€.

Agenda

12:00 PM - Check-in & Networking Lunch

Start the afternoon with a relaxed networking lunch. Connect with peers from across the manufacturing, automotive, life science & chemicals and technology ecosystem before we dive into the main program.

1:00 PM - Allianz Arena Tour

Experience one of Munich’s most iconic landmarks during an exclusive guided tour of the Allianz Arena.

02:00 PM - Welcome & Introduction

Hosts: Tim Schwietal; Senior Director, Sales; ServiceNow

Ralf Kovacevic; Solution Sales Manager – Digital Industrial Solutions; ServiceNow

A brief welcome to set the stage for an afternoon dedicated to collaboration, innovation, and real-world examples of IT/OT convergence and digital manufacturing transformation.

02:15 PM - Transforming Manufacturing: Aptiv & Wind River Power Intelligent OT with ServiceNow

Speaker: Philip Fischer; Account Manager Automotive, Enterprise Cloud and Edge Solutions; Wind River

Aptiv and Wind River showcase how they leverage ServiceNow to bring intelligence and transparency to Operational Technology. Discover how a unified OT workflow and edge-to-cloud infrastructure accelerate digital transformation and enable connected, automated manufacturing.

02:30 PM - Volkswagen Group – Lessons Learned from the IT/OT Device Repository POC

Speaker: Robert Weiß; Leitung Applications, Architecture & Operations; VW Group Technology IT Plants Kassel 

Volkswagen shares insights from their Proof of Concept for an IT/OT Device Repository with ServiceNow — exploring how to bridge silos between IT and production environments and what lessons were learned on the path to scalable integration.

02:45 PM - Group Discussion #1 – From Proof of Concept to Scalable OT Transformation

Exchange perspectives on what it takes to move from pilots to enterprise-wide OT innovation.

03:15 PM - Bosch Rexroth – The Service Driven Plant

Speaker: Johannes Keller; Chief Digital Officer; Bosch Rexroth

A user-centric approach to maintaining and servicing IT, OT, and physical assets — Bosch Rexroth reveals how they are reimagining plant operations through the ServiceNow platform and driving efficiency through a unified service model.

03:30 PM - ServiceNow - Smarter OT with Agentic AI Workflows

Speaker: Tobias Kletz; Advisory Solution Consultant; ServiceNow 

Step into a showcase where AI agents take the lead in transforming OT workflows. This demo highlights how cutting-edge AI simplifies complexity and empowers users in industrial environments.

03:45 PM - Group Discussion #2 – IT/OT Convergence and AI Use Cases

Engage in peer exchange on the role of AI in operational excellence and discuss strategies for scaling IT/OT alignment across manufacturing environments.

04:15 PM - Coffee Break

Enjoy refreshments and continue the exchange with peers and speakers.

05:00 PM - Siemens AG – OT Asset Management in Siemens Factories and Buildings

Speaker: Florian Pfitzer; IT IoT and Platform Services; Siemens AG 

Discover how Siemens is standardizing OT Asset Management across more than 120 factories and 1,000 office locations — and how ServiceNow plays a key role in enabling IT/OT-converged operations for the future.

05:15 PM - JDE PEET's – 5 Years of DMOS Global in JDE Peet's

Speaker: Konstantin Vasilyev; Global Pillar Lead, DMOS Global BPO; JDE Peet's

Discover how JDE Peet’s has built a digitalized version of its Operational Excellence program, creating an Industrial Connected Workers platform across its coffee manufacturing plants. The session highlights key learnings from five years of driving digital transformation in production.

05:30 PM - Group Discussion #3 – The Road Ahead for Digital Manufacturing

Reflect on shared insights from the day and discuss next steps for driving transformation — from pilot projects to sustainable, enterprise-wide change.

06:20 PM - Shuttle to Dinner (WERK2)

For everyone, who registered for our dinner: Relax and continue networking as we head to the evening dinner location.

Contact: If you have any questions regarding the Event please contact us.

EVENT LOCATION

CU.BE by Bosch Rexroth

Lise-Meitner-Straße 2
89081 Ulm
Germany

Find in Google Maps