Government employees navigate a maze of portals, inboxes, and service desks just to get basic help, with HR, IT, facilities, and finance all running in their own silos. This session shows how government organizations are consolidating those services into one employee portal on ServiceNow, without disrupting what already works. Get back time in your day with an actionable reference architecture and a crawl-walk-run plan you can take back to your team.

Location: Provinces Ballroom 1
Speaker(s): Cheryl Fitzpatrick, ServiceNow & Alison Ridgeway, ServiceNow