See how ServiceNow can help you put AI into the flow of work in as little as 90 days. 

AI is now a board-level priority. Leaders want productivity gains, faster service, better employee experiences and smarter ways of working across the business. 

But making AI useful at scale is harder than it sounds. 

ServiceNow helps organisations put AI where work actually happens: into the service requests, cases, approvals, workflows and employee journeys that run across IT, HR, Finance, Legal, Health & Safety, Workplace and Operations. 

Whether you are considering ServiceNow for ITSM, exploring Enterprise Service Management, or looking to expand an existing ServiceNow investment, this session will show how to identify the right starting point, unlock AI-enabled workflows and demonstrate progress in as little as 90 days. 

This session is for leaders being asked to make AI real across the business, including CIOs, IT leaders, Service Management teams, HR, Finance, Legal, Workplace, Health & Safety, Operations, Transformation and Shared Services leaders. 

It is relevant whether you are new to ServiceNow, exploring ESM, or already using the platform and looking to unlock more value. 

Agenda

The event will take place at the NTT Data Innovation Lab, in London, here's what you can expect:

• Arrival & Breakfast Networking and introductions over coffee
• Opening: Why This Moment Matters The forces reshaping enterprise operations — and why now
• Act 1: The Belief Breaker Why the old assumptions about enterprise platforms no longer hold
• Act 2: From Systems to Flow From disconnected tools to seamless operational flow
• Act 3: Beyond IT Extending transformation across the entire business
• — Coffee Break —
• Act 4: The AI Shift AI moving from assistant to active participant in how work gets done
• Act 5: The Reveal Governance, visibility, and control for enterprise AI
• Act 6: The Path Forward A practical roadmap to start, scale, and sustain transformation
• Close & Lunch Takeaways, Q&A, and networking lunch