Name
Solution Spotlight: Reimagine CRM to Drive Loyalty and Revenue
Date & Time
Tuesday, April 14, 2026, 2:55 PM - 3:25 PM
Mats Carlsson
Description

Most CRMs were designed to track activities and manage intake—but that's only half the story. The other half is where work actually gets done to resolve and fulfill customer requests. Without it, you get manual workarounds, frustrated customers, and burnt-out employees. That's where ServiceNow Autonomous CRM comes in. It unifies data, deploys AI agents that work autonomously, and orchestrates workflows to deliver customer outcomes and reduce costs. See how organizations are cutting quote time by 40% and resolving cases 7x faster.

Customer: Palkeet

Location Name
Rooms A-C
Full Address
Messukeskus Helsinki
Messuaukio 1
Helsinki Finland 00520
Finland