Name
User Story
Date & Time
Tuesday, April 21, 2026, 9:30 AM - 10:00 AM
Jamie Robins
Description

NTT Data offer business and technology services, from consulting to connectivity, serving clients and industries around the world. They will be sharing their experience of deploying ServiceNow HR Service Delivery globally, covering a migration of 300+ HR services across 130+ legal entities and 140,000 employees. They'll talk through the approach they took, what they'd do differently, and the practical lessons learned along the way — including how they've used automation to reduce manual effort at scale

Gill Foster
EDF Energy
Employee Services Performance Manager

Marie Ryder
EDF Energy
IT Product Owner HRSD

Mark McGill
ServiceNow
Senior Manager, Solution Consulting

Scott Stoll
ServiceNow
Vice President - Core Business Workflows

Ruth Hayes
Renesas Electronics Corporation
HR Technology Director

Jamie Robins
NTT Data Inc
Snr Principal Transformation Specialist

Ankit Tuli
Glanbia
HR Systems Architect

Rupert Brown
Kairos People & Change
People & Change Transformation Partner

Mark Allen
ServiceNow
Director, Core Business Workflows

Rory Browne
NTT DATA Inc
Head of Global P&C Delivery