ServiceNow Workshop: CMDB, AI, and all things ITOM

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Learn from Maurizio Calabrese, a ServiceNow expert with decades of experience as we give you the steps needed for success with CMDB and beyond. We will also explore ServiceNow’s Agentic AI capabilities and how they are revolutionizing IT Operations Management.

The CMDB is critical to gain the most value from the ServiceNow platform, but remains one of the most elusive topics to many customers. Maurizio has wrangled these tough topics and is serving them up in simple-to-digest steps to make you successful.

Join us to workshop, lunch, network and leave with a better understanding of the Wild West that is CMDB, AI, and all things ITOM!

Who should join?

Anyone with a CMDB interested in the CMDB or discovery
Anyone curious about Agentic AI and its use on the ServiceNow platform
Anyone looking to gain the most value from their ServiceNow platform

Country

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TIME	TOPIC
8:30 AM	Breakfast and registration
9:00 AM	Welcome and rules of engagement
9:15 AM	First roundtable discussion
10:15 AM	Break to visit demo booths
10:45 AM	Second roundtable discussion
11:45 AM	Lunch and visit demo booths
12:45 PM	Third roundtable discussion
1:45 PM	Break to visit demo booths
2:15 PM	Fourth roundtable discussion
3:15 PM	Networking happy hour

A ServiceNow Workshop: CMDB, AI, and all things ITOM

Connect. Learn. Innovate.

Featured Speakers

Learn from industry leaders and ServiceNow experts

Patrick McGuire

Event Agenda

SFU Harbour Centre