Name
Solution Spotlight - Autonomous IT: Focus People on What Matters
Date & Time
Tuesday, March 10, 2026, 11:10 AM - 11:40 AM
Matt Johnson
Description

Autonomous IT uses AI agents to handle routine operations, freeing your team to focus on what matters. You'll see customer results and hear about our latest innovations to put AI agents to work across all IT workflows.

Location Name
Grand Hall
Full Address
Convene Sancroft St Pauls
Paternoster Sq
London EC4M 7DQ
United Kingdom
Danilo McGarry
AI & Digital Transformation Expert

James Mason
Next
ServiceNow Product Group Manager

Ruth Kirby
Arqiva
Director of Enablement

Rachel Cameron
Rolls-Royce
Head of Performance & Improvement

Brett Fine
Rolls-Royce
Product Owner & Service Tooling Consultant

Jon McKenna
Kingfisher plc
Director of Service Experience & AMS

Oliver Renault
Sainsbury's
Director of Engineering

Matthew Higham
ServiceNow
Chief Digital & Technology Officer

Ruth Kirby
Arqiva
Director of Enablement

Jody Elliott
National Grid
Head of IT Risk and Sustainability

Lisa Topliss
Ricoh Europe
Director Strategy & Operations

Max Duval
ServiceNow
VP, Solution Consulting UKI

Lou Watkins
ServiceNow
Area VP, Enterprise Industries

Vipul Asher
ServiceNow
Director - AI, Risk and Security

Matt Johnson
ServiceNow
EMEA AVP Autonomous IT

Mark Ashton
ServiceNow
VP, Solution Consulting, EMEA CRM

Stevie Davey
ServiceNow
CPQ Lead UK/I

Victoria Craig
ServiceNow
Advisory CRM Solution Consultant

Lee Massie
Oxford University Hospitals NHS Foundation Trust
Head of IT

Richard Michel
University of London
Chief Information & Digital Officer