Physical assets—from laptops and routers to OT machinery and medical devices—are the foundation of business operations. Yet many organizations still struggle with fragmented systems, blind spots in inventory, and costly inefficiencies. In this Keynote Roadmap session, discover how ServiceNow is transforming Hardware Asset Management (HAM) and Enterprise Asset Management (EAM) with AI-powered workflows, unified data models, and purpose-built workspaces. Learn how the latest innovations in OT Asset Management are helping asset-heavy industries like manufacturing gain full lifecycle visibility, reduce risk, and unlock new levels of operational excellence. Whether you're managing hard hats or heart monitors, this session will show you how to turn your physical assets into strategic drivers of business success.